What are the common problems encountered during the logistics line from Guangzhou to Thailand
Due to Thailand's geographical location and economic policies, which provide a platform for international trade, what are the common issues that need special attention during the logistics process from Guangzhou to Thailand? The specific introduction is as follows:
The first point is to determine the agreement terms of the good logistics list and confirm them carefully with the Thai shipping company;
Generally speaking, the agreement terms on the back of the logistics list are the transportation contract signed between the consumer and the logistics company. Consumers must confirm the terms of the agreement on the back of the logistics list before delivery. If there are a large number of parcels per day, it is recommended to sign a separate contract with the logistics company to effectively prevent disputes.
At the same time, it is necessary to accurately fill in the waybill, confirm the recipient's address and phone number, and prevent situations where the recipient cannot be contacted.
Secondly, if you want to transport valuable items, you need to purchase insurance;
For general valuable items such as mobile phones, watches, computers, etc., to prevent damage, it is recommended to purchase corresponding insurance when making claims to avoid disputes. When purchasing insurance, the declared value of the goods should be truthfully filled in. If you don't know the details of insurance, you must consult the courier company. If necessary, please provide a written explanation.
Thirdly, during the handover, it is necessary to sign and save the list on the courier;
When handing over the express delivery to the logistics personnel, the receiving logistics personnel are required to sign with their own signed work card.
Fourthly, it is necessary to carefully inspect the goods upon arrival;
For parcel express delivery, carefully inspect the outer packaging upon receipt to see if there are any signs of unpacking, contamination, etc. According to the Logistics Service Standards, logistics companies have the obligation to require recipients to open and inspect the goods before signing for them. If some logistics companies do not comply with this standard, they can choose to refuse to sign for it; If the item is urgently needed and the logistics company refuses to accept the unpacking inspection, an explanation such as "unopened goods content" can be marked on the waybill. For "online shopping" products in e-commerce, it is possible to agree with the seller on the terms of unpacking and inspection, and require the seller to write them on the waybill.
If there is a shortage or damage after the unpacking inspection, it can be returned or the logistics salesperson can write written materials to prove it, take photos, and immediately call the merchant or logistics company customer service personnel (remember the names or numbers of the customer service personnel and express delivery personnel).