What are the common problems in Thailand's logistics dedicated lines

The Thailand logistics line has become a platform for communication between China and Thailand and the international community due to its unique geographical, economic, policy, trade and other environmental advantages. The following Thailand hotline will solve some common problems for you:

1. Be sure to repeatedly confirm the terms of the agreement (usually referred to as endorsement) on the back of the logistics list and confirm with Zhongtai Logistics Company.

Generally speaking, the agreement terms on the back of the logistics list are the transportation contract signed between the consumer and the logistics company. Before sending, consumers must confirm the terms of the agreement on the back of the logistics list. If the customer has a large number of couriers every day, it is recommended to sign another contract with the logistics company to effectively prevent disputes.

At the same time, it is important to accurately fill out the waybill, confirm the recipient's address and phone number, and avoid situations where the recipient cannot be reached.

2. Valuable items should be insured accordingly.

To prevent damage to valuable items such as mobile phones, watches, computers, etc., it is recommended to purchase corresponding insurance to avoid claims in case of disputes. & The declared value of goods during insurance application should be truthfully filled in. If you are unsure about the details of insurance, you must consult the courier company and request them to provide necessary written instructions.

3. Submit and clearly sign and save the waybill. When the express delivery is delivered to the logistics operator, the receiving logistics operator shall sign based on their own signature and work permit.

4. Check the goods first, and then sign to receive them. For package delivery, please carefully check the outer packaging for signs of disassembly, contamination, etc. According to logistics service standards, logistics companies have an obligation to require recipients to open and inspect the goods before signing. If some logistics companies do not comply with this standard, they may choose to refuse to sign for it; If the goods are urgently needed and the logistics company refuses to accept the unpacking inspection, the words "contents of unpacking inspection of goods" can be indicated on the waybill.

For e-commerce "online shopping" products, it is possible to agree with the seller on the conditions for unpacking and inspection, and require the seller to indicate them on the waybill. If there is any shortage or damage after unpacking inspection, you can return the goods or request the logistics personnel to provide written proof and take photos, and immediately call the customer service personnel of the merchant or logistics company (remember the names or numbers of the customer service personnel and courier personnel).